
Honoured by the Industry, Celebrated by Clients.
Hi, nothing brings me more joy than creating positive experiences and making people happy. Whether it's through delivering exceptional customer service or leading impactful projects, I take pride in going the extra mile. Being recognized as Employee of the Month at Walmart and achieving accolades like representing my university in a national quiz competition truly inspire me. These milestones remind me that happiness comes from uplifting others and excelling in what I do best.

Nationally Recognized for Entrepreneurial Excellence
5th Position in a Prestigious Competition
I am proud to have secured the 5th position in the National Virtual Quiz Competition on Entrepreneurship, organized by ICFAI University. This achievement highlights my dedication to entrepreneurial thinking and problem-solving at a competitive level. Competing on a national platform was a rewarding experience that tested my knowledge, strategy, and resilience. It allowed me to showcase my skills and gain recognition among talented individuals nationwide. This accomplishment is a testament to my commitment to continuous learning and my passion for innovation in entrepreneurship.
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Elevating Guest Experiences Every Step of the Way
International 5-Star Brand Internship
During my time at Swiss-Garden Hotel & Residences Melaka, I successfully completed practical training in the Front Office, Housekeeping, and Food & Beverage departments. In the Front Office, I managed guest reservations through platforms such as Agoda, Expedia, and Booking.com, ensuring seamless booking experiences. Additionally, I handled customer complaints and feedback with professionalism, consistently working towards enhancing guest satisfaction. This hands-on experience honed my problem-solving skills, strengthened my ability to provide exceptional customer service, and deepened my understanding of hospitality operations.